Return & Exchange policy:
If you are not satisfied with the quality of your iloni piece, you can log a return by emailing us at firstname.lastname@example.org, please include the following:
- Please send us a image of the broken/ faulty jewellery piece
- Explain the problem or how the item broke.
- Tell us when and where you bought the piece
- If the jewellery piece is faulty due to sub standard manufacturing, we will either send you a new piece or give you your money back. ( Shipping fees are not included in refunds.)
-Your return needs to be logged within 30 days of purchasing your item.