Return Policy
Return & Exchange policy:
If you are not satisfied with the quality of your iloni piece, you can log a return by emailing us at madri@iloni.co.za, please include the following:
- Please send us a image of the broken/ faulty jewellery piece
- Explain the problem or how the item broke.
- Tell us when and where you bought the piece
Please note:
- If the jewellery piece is faulty due to sub standard manufacturing, we will either send you a new piece or give you your money back. ( Shipping fees are not included in refunds.)
-Your return needs to be logged within 30 days of purchasing your item.